Dear Experts,
I'm facing this issue (CDT not launching) for the past couple of days, I did my research and finally reaching out to expert advises, Kindly help...
As a pre-requisite I had maintained all the required IE settings, Installed proxy & Core terminals.. Certifications has been installed, Ports have been opened in the agent laptop but still the CDT is not launching.
While checking the logs in the client side (Laptop temp folder) it is saying session connected.. however, it is not launching the CDT user credential screen..
Please provide your inputs.
15:13:49.193 (03248/TTimer ) TRC> SNET[OPEN] Trying to connect to ConnectionServer:
15:13:49.349 (03248/TTimer ) INF> SNET[OPEN] Session connected @SessionConnected
15:13:49.567 (06672/IpcWorker ) TRC> SNET[IN] Received handshake message: 21 (SESSION OPENED)
15:14:11.376 (06672/IpcWorker ) TRC> SNET[IN] Received handshake message: 02 (HEARTBEAT)
15:14:20.143 (02484/IpcWorker ) INF> SNET[OPEN] Session disconnected @SessionDisconnected..
Note: I had done the similar setting in the agent desktop and it was working in the desktop and I also able to connect the CDT in server as well.
Thanks
Rahaman